We generally respond within 8 - 24 hours of your inquiry. Please check our FAQs page and/or Terms page before contacting us regarding general questions. If you have a product question, please see if the product description has the information before reaching us.

If you have a question about your receiving your tracking number, please be sure it has been 2 - 3 working days after you've ordered as that is the general processing time.

Thank you!
Bezchill Support Team